iGCT Capabilities
Comprehensive cloud telephony features designed to power your global sales operations
Core Features
Everything you need to scale your sales communications globally
Connect to customers worldwide with our robust global SIP trunking infrastructure. Enjoy crystal-clear voice quality and reliable connections across 150+ countries.
- 99.9% uptime guarantee
- Sub-100ms latency
- Automatic failover
- Local number presence
Intelligent voice automation that handles initial customer interactions, qualifies leads, and routes calls to the right team members.
- 24/7 availability
- Natural language processing
- Lead qualification
- Seamless handoff to humans
Multi-channel communication platform supporting SMS, MMS, and instant messaging for comprehensive customer engagement.
- Two-way SMS
- Bulk messaging
- Message templates
- Delivery tracking
Protect agent privacy while maintaining professional communication with dynamic number masking and call recording.
- Agent privacy protection
- Professional appearance
- Call recording
- Compliance ready
Advanced call routing algorithms and comprehensive analytics to optimize your sales performance and customer experience.
- Intelligent routing
- Real-time analytics
- Performance metrics
- Custom reporting
Comprehensive team management tools with role-based access, performance tracking, and collaboration features.
- Role-based permissions
- Team performance tracking
- Collaboration tools
- Activity monitoring
Additional Tools & Integrations
Extend your capabilities with our advanced AI-powered tools